See our explainer video

Our Solutions

Our Solutions

Our Solutions

Today’s workers often require a wide array of devices. Phones, Laptops, Tablets and PCs. Users often have multiple devices and this means multiple contracts, connectivity, maintenance and replacement on an ongoing basis.

As an organisation, how do you manage it all?

Flexion Solutions allows your company to manage all devices under one outsourced ‘As a Service’ contract but without lock-in to a single vendor.

We can also provide devices, pre-load and enable them for each employee’s specific requirements and ship the devices directly to your international locations. All for up to 20% less than what you are currently paying.

This takes the pressure off your own in-house IT resources and allows them to focus on innovation, competitive advantage and profit-generating activities.

Our tailored ‘as A Service’ solutions help to optimise your IT spend, secure your device endpoints and manage the physical lifecycle of devices. This is managed all under one easy to use portal which can be integrated into your existing procurement systems and is backed up by our unmatched customer support.

We provide full IT ‘life-cycle asset management services where we collect, GDPR wipe and recycle end of life equipment in line with your sustainability guidelines.

In addition, our solutions can be delivered on a carbon-neutral basis so all your device usage is eliminated from your organisations’ carbon footprint.

Focus Areas

Solutions

Managed Mobility Services

Providing full ' Managed Mobility Services' subscription solutions offering the device, pre-staging/setup, hot-swap repairs and recycling for up to 20% less than handset cost.

Sustainability

Providing IT "life-cycle asset management" services whereby we collect, GDPR wipe, and recycle end of life equipment in line with your sustainability guidelines.

as-a-Service solutions

Building 'as-a-Service' solutions to clients' challenges, enabling them to choose best of breed suppliers without lock-in to a single vendor.

Mobile Strategy Consultancy

Mobile Strategy Consultancy

Mobile Strategy Consultancy

Our expertise, your peace of mind. The Flexion service delivery team has the expertise to help you optimise your device estate.

Our service delivery team work with several of the world’s largest organisations helping them design, implement, manage and secure all their mobile requirements. The estate is constantly measured against KPI’s to ensure optimisation at all times.

We have extensive experience in international forward and reverse logistics, device spares management, repair services and GDPR compliant end of life (resale/disposal.)

Whether through Flexion or your chosen carrier, we can source your mobile devices, accessories and pre-stage to deliver to homes addresses for a turn-key user experience. This zero-touch approach allows your internal IT teams to focus on value-add activities.

Experience efficient and responsive end-user support provide your team and employees with the expert support they need to manage any of their day-to-day mobile needs. Our solution can be tailored to be either on-site or off-site.

The UEM team work with you to secure your edge while delivering a seamless user experience regardless of whether you’re at the office or working remotely. Remote UEM actions, which can be performed by both admins and end-users, significantly reduce the time spent bouncing between portals.

We work with all the leading global Technology Expense Management (TEM) providers and can advise you on which solution is best suited to your needs. Our experts can manage any of these seamlessly on your behalf removing any upskilling by your teams.

Reports can be designed to give you all device hardware and carrier costs by user on-demand giving you total visibility, total control.

MaaS

Mobile-as-a Service(MaaS)

Mobile-as-a Service(MaaS)

Our tailormade Mobile-as-a-Service (MaaS) solution is built to suit your organisation’s particular needs. This centrally managed service gives you a uniform approach to your mobile device sourcing and support requirements across all your international locations and offers you:

All Apple, Samsung, Microsoft, Google and ruggedised devices are available.

Cases & screen protectors etc. can be supplied and fitted prior to delivery to users. Pre-loading of proprietary software is also available.

Users get the same great service whether working remotely or in the office. This mobile device estate outsourced solution gives you a Zero-Touch service and frees up much needed time for your IT team.

Replicate a uniform solution to your international offices with centralised account management and control on service delivery & costs.

Support ticketing automatically triggers a replacement device with delivery within 24 hours. Faulty device collected and repaired by approved Apple / Samsung technicians.

Devices collected, GDPR wiped and recycled free-of-charge at end of the rental contract.

Devices are retrieved after the refresh period and data is wiped on your behalf. Trade-in value is passed on to you immediately.

Take delivery of whatever you need, whenever you need. With just one invoice per quarter, your control and management is easy.

Picture1

One Simple Portal For All Your Managed Mobility Services Needs:

Mobile technology is vital. Managing it is complicated. Our Managed Mobility Services (MMS) solution in partnership with Touchcom covers everything mobile, support desk, ordering devices, configuration, deployment, UEM support, Cloud, Mobile & Telecom Expense Management and securing retired devices/asset value recovery when employees leave.

The Managed Mobility Service is simplified and automated from one trusted platform. The value that this brings is to centralise all information pertaining to mobility, thus allowing you to control costs and to ensure policies are adhered to. This enhanced view helps you comprehend what is going on within your mobility programmes and make strategic changes accordingly.

Our ServiceNow.com based portal acts as a one-stop-shop for all your international device ordering, support ticketing and asset management needs. This portal can be accessed by your end-users allowing you to outsource your entire mobile device service delivery. Workflows and approvals can be mapped to your existing procedures and even integrated with existing ServiceNow.com systems for seamless integration.

This portal can automatically pull in your carrier billing from your global locations to give you a centralised estate and costs management tool (see Managed Mobility Services).

All of this results in improved end-user experience, cost savings across internal mobility/IT spend and mobile carrier billing through monthly optimisation.

Every day our dedicated and experienced team, based out of Dublin, meet the global mobility demands of some of the world’s largest companies by harnessing our advanced portal and innovative software to deliver improved reporting, expense management and integration. The Managed Mobility Service pays for itself through a realistic and measurable ROI.

All on one monthly payment

single-platform

Single Platform

New MaaS Requests

Workflows

Pre-staging

Logistics

Support

Inventory & Recycling

Technology Expense

Analytics

Management Mobility Services

Mobile technology is vital. Managing it is complicated. Our Managed Mobility Services (MMS) solution in partnership with Touchcom covers everything mobile, support desk, ordering devices, configuration, deployment, UEM support, Cloud, Mobile and Telecom Expense Management, Device as a Service option and securing retired devices/ asset value recovery when employees leave.

The Managed Mobility Service helps you simplify and automate from one trusted platform. The value that this brings is to centralise all information pertaining to mobility, thus allowing you to control costs and to ensure policies are adhered to. This enhanced view helps you comprehend what is going on within your mobility programmes and make strategic changes accordingly.

All of this results in improved end-user experience, cost savings across internal mobility/IT spend and mobile carrier billing through monthly optimisation.

Every day our dedicated and experienced team, based out of Dublin, meet the global mobility demands of some of the world’s largest companies by harnessing our advanced portal and innovative software to deliver improved reporting, expense management and integration. The Managed Mobility Service pays for itself through a realistic and measurable ROI.

One solution for all your Global Locations

Our entire solution, including the “as-a-service” leasing, is replicable for your international locations, irrespective of your local network provider. You have the ability to choose and change your handset manufacturer and Mobile Network Operator at any point.

Furthermore, this solution can be centrally managed using our ServiceNow based platform. Billing may be split by cost centre and to each country/entity. With this, your organisation can replicate a uniform solution across multiple territories with centralised account management and control on service delivery & costs.

Our solution allow you to:

Urgent needs are met on an Opex basis. You pay for any hardware, software and services over time, matching your costs with revenue.

Only start paying rent when delivered. Flexibility is key. You have control and can even buy from your existing suppliers.

Continue with projects NOW that are needed for your organisation’s strategic goals. Put your spending in line with your revenue growth.

Equipment, software and services projects paid for in previous periods can be refunded to you via Sale & Lease Back.

All devices are collected free-of-charge, GDPR compliant data wiped and recycled in line with your sustainability guidelines.

At the end of your rental period, you have total control and the choice to:

 

  • Return all your equipment. We’ll collect and data wipe free of charge.
  • Keep some or all of the equipment for a period of time on a contract extension.
  • Buy out the equipment and keep it

Wouldn’t you rather have all your technology spend on a monthly as-a-Service basis?

Sustainable, Carbon Neutral Technology

Flexion provides IT “life-cycle asset management” services whereby we collect, GDPR wipe and recycle end of life equipment in line with your sustainability guidelines.

Our GDPR certified wiping guarantees 100% data cleansing using industry-leading software eraser products. Material from retired equipment is 99% reused. Recycle reports are available which can be used to show carbon footprint reduction.

All of these services are provided Free-of-Charge.

We can provide your entire solution on a Carbon Neutral Basis. Auditable carbon offset certificates go towards your organisations CSR and sustainability goals.

Partners

Our Partnership - Touchcom

Touchcom combines local knowledge with global expertise.

Touchcom entered the Management Mobility Service (MMS) industry in 2007 when Google contracted them to manage their Irish operation. Today they are responsible for supporting Google’s mobile fleet across EMEA and provide Managed Mobility Services for a broad range of clients across 27 countries and 32 different mobile operators.

Over the years, Touchcom’s services have evolved to enhance the growing and complex mobility needs of their diverse client base. These services encompass the procurement, deployment and management of mobile devices and apps, seamlessly connecting employees to their enterprise environment.

Touchcom’s management team has over 60 years of experience in the Irish and European mobile industry and is proud to be the largest and longest established company in Ireland providing Managed Mobility Services to both Irish and global clients.

Every day the dedicated and experienced team, based out of Dublin, meet the global mobility demands of some of the world’s largest companies by harnessing Touchcom’s advanced portal and innovative software to deliver improved reporting, expense management and integration.

Our Partnership - HP-as-a-Service:

Flexion Solutions has partnered with HP Ireland to offer their HP-as-a-Service to the Irish market.

Free your IT budget with HP Hardware as a Service.

Get the devices you need, cut your CapEx, and refresh your technology every three years with just one low-cost monthly subscription.

With HP Hardware as a Service, you will find freedom like never before. No more major capital expenditure. No more obsolete equipment. No more long waits for an upgrade.

Just a simple, low-cost subscription for all the devices your business needs to compete. Your users will enjoy more choice and extra productivity using the very latest devices. While you can sit back, knowing your IT budget is under control and everyone has the hardware, support, and services they need.

Contact
Get in touch to
find out more

    What is 2 + 1